Payment and Return Policy
Thank you for choosing PCS Edventures! We want to make your shopping experience with us a pleasant one. The following is our general policy concerning payment, returns, product shipping, and warranties.
Payment Information
We accept Purchase Orders (POs)*, checks, VISA, MasterCard, American Express, and Discover as forms of payment. During payment processing, we will verify your billing and shipping address. Please be sure that you enter your information accurately.
*Purchase Orders are subject to review by PCS Edventures. We reserve the right to accept or reject any Purchase Order at our discretion.
Shipping
PCS Edventures does not include the cost of shipping in its product pricing. Your shipping rate will depend on your delivery location.
We ship through Federal Express or United States Postal Service. Please provide a physical address for shipping. We are unable to ship to PO Boxes.
If your order requires expedited shipping, please contact our office at sales@edventures.com or (800) 429-3110.
Tax
Sales tax is automatically applied to any transaction that will ship to the states listed below. If you are tax exempt, please contact us at sales@edventures.com or (800) 429-3110.
Idaho: Sales tax is added, unless proper documentation for your exempt status is provided. This is required by the State of Idaho.
California: Sales tax is added to all transactions. This is required by the State of California.
Washington: Sales tax is added to all transactions. This is required by the State of Washington.
Georgia: Sales tax is added, unless proper documentation for your exempt status is provided. This is required by the State of Georgia.
New Jersey: Sales tax is added, unless proper documentation for your exempt status is provided. This is required by the State of New Jersey.
United States Customers: Please provide your organization’s Tax Identification Number or tax-exempt certification form as described in IRC Section 501 (c)(3) of the Code.
Order Fulfillment
Many products are assembled and packaged after an order is received. Typical order fulfillment time is approximately 2 weeks from your order date.
The products listed on our website contain materials that may be discontinued by our vendors without notice. Lead times to receive materials from our vendors may extend significantly due to a variety of factors. A sales representative will contact you within 48 hours if your order has been impacted by these issues or any other reason.
If your order requires expedited shipping, please contact our office at sales@edventures.com or (800) 429-3110 so we can try to accommodate your request. If you need delivery outside the continental United States, please contact us for shipping costs. We do not ship to PO Boxes.
Partial Fulfillment
PCS Edventures products are designed to be ready-to-use and accessible for any educator. This often requires some components to be sourced from third-party vendors. Occasionally, this may cause delays in order fulfillment.
In such cases, orders may be partially fulfilled to meet deadlines. A PCS Edventures representative will contact you if your order is subject to partial fulfillment. After the initial shipment, any delayed components will be shipped to you as soon as possible.
Return Policy
To return a product, you must first obtain a Return Merchandise Authorization ("RMA") number from PCS Edventures. To receive an RMA number, contact PCS Edventures at (800) 429-3110 within fifteen (15) business days of receipt of your product(s). Returned items must be received by PCS Edventures within thirty (30) calendar days after issuance of the RMA number or the return right will be forfeited and the RMA number becomes null and void.
All returned items must be returned postage prepaid and insured by you, in original packaging, in "as-shipped" condition, unopened and with all parts, accessories, and written materials included.
PCS Edventures may charge a restocking fee for returned items of up to thirty percent (30%), depending on circumstances. There may also be a product damage or missing-item fee in an amount determined by PCS Edventures for any product that is damaged, or is missing the original box, contents, accessories, and/or manuals (i.e., any product not in "as-shipped" condition).
These fees will apply unless the item was defective or damaged when shipped, you received the wrong item, or the fee is prohibited by law.
If you paid by credit card, you authorize PCS Edventures to debit your credit card for the amount of any fees required by PCS Edventures pursuant to this Return Policy.
PCS Edventures Warranty Information
1. LIMITED WARRANTY. PCS guarantees our products with a 30-day limited warranty against material or workmanship defects and will accept any defective item for refund or exchange. Unused or defective merchandise may be returned within 30 days after purchase for an exchange. THIS IS THE ONLY GUARANTEE OR WARRANTY BEING OFFERED BY PCS RELATING TO THE PRODUCTS AND SERVICES YOU PURCHASE OR RECEIVE FROM PCS. PCS MAKES NO OTHER, AND EXPRESSLY DISCLAIMS ALL, REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER IN WRITING, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. EXCEPT AS OTHERWISE COVERED BY THE LIMITED WARRANTY, PRODUCTS AND SERVICES PROVIDED BY PCS ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND BY PCS. Manufacturers of non-PCS branded products may provide other warranties. Warranty claims for non-PCS branded products will be handled by their respective manufacturers.
2. Exclusivity of Remedy; Limitation of Liability. YOUR SOLE AND EXCLUSIVE REMEDY, AND PCS' SOLE AND EXCLUSIVE LIABILITY, FOR ANY BREACH OF WARRANTY SHALL BE YOUR RIGHT TO RECEIVE A REPLACEMENT PRODUCT. IN NO EVENT SHALL PCS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOSS OF BUSINESS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL THE AGGREGATE LIABILITY OF PCS, WHETHER IN CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PURCHASE OR USE OF ANY PRODUCTS EXCEED THE PURCHASE PRICE OF THE PRODUCT. ANY LEGAL ACTION AGAINST PCS FOR BREACH OF THESE TERMS OF SALE, INCLUDING ANY WARRANTIES, MUST BE INSTITUTED WITHIN ONE YEAR AFTER DELIVERY OF GOODS.
3. Governing Law. The warranty terms are governed by the laws of the State of Idaho and the state courts of Idaho.
