Contact & Support
Questions about our products?
Schedule a free consultation with one of our STEM Program Specialists to find the best fit for your learning environment.
(800) 429-3110
sales@edventures.com
![](https://cdn.shopify.com/s/files/1/0786/0411/files/license-key-graphic2.jpg?v=1713814309)
PCS Edventures Headquarters
941 S. Industry Way
Meridian, ID 83642
Phone: (800) 429-3110
Hours: Monday to Friday, 8:30 am - 4:30 pm Mountain Time
PCS Edventures Warehouse
1135 N. Hickory Ave, Suite 130
Meridian, ID 83642
Phone: (800) 429-3110
Hours: Monday to Friday, 7:00 am - 3:00 pm Mountain Time
FAQ
How do I request a quote?
If you already know what programs you'd like on your quote, you may generate a quote instantly from your shopping cart by selecting the Purchase Order payment option.
Or, for help building the perfect program, Request A Quote to get in touch with a STEM Program Expert.
Where can I get a W9 form?
In the chat, choose the "Where can I get a W9?" question and enter your email to quickly receive the form in your email.
You may also check the "send me a W9" box when requesting a quote.
Do you accept tax exempt forms?
Yes! Please email your tax exempt form to sales@edventures.com and we will remove taxes from your order or quote.
How do I submit a Purchase Order?
Email your completed and signed PO to sales@edventures.com, along with your tax exempt form (if applicable).
How can I set up PCS as a vendor?
Please send any forms and related information to sales@edventures.com.
When will my order ship?
Our hand-packaged kits usually take about 1-3 weeks to ship. Please feel free to reach out if you have any questions about your shipment.
How do I access my digital resources?
Please visit the Digital Resource Portal to claim your Digital Resource License Key. Your Key can be found on a printed sheet inside your program boxes.
How can I repair my RubiQ Drone?
Many replacement parts are available in our Drone Parts collection. For help getting your drone in the air, submit a support ticket to get in touch with our STEM drone experts.
Why can't I access the videos on Droneology or the Digital Resource Portal?
Visit our video troubleshooting guide to learn what troubleshooting steps to take and what websites your IT team will need to whitelist on your network.
What are the legal requirements for a Discover Drones program?
Outdoor practice flights require Remote IDs or a FRIA. Learn more in our article: Remote ID and What It Means for Drone Educators and Drones in Schools.
We're here to support you in every aspect of implementing your Discover Drones program. If you have any questions, please give us a call or submit a support ticket.
Where are your privacy policies and terms of service?
Please see the following pages based on the programs you are interested in: